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Dutton?

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Dundonnell
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« Reply #45 on: April 21, 2018, 02:04:24 pm »

I have not, to date, had any response to my email to Lewis Foreman.

The point I made to him was that those who bought the Ina Boyle disc will react in different ways and to different degrees to the "inclusion" of a piece of music to which most will be unable to listen. Dutton's decision to "include", advertise and discuss this piece may or may not "make sense" and there will be different opinions about that. But to annoy any part of what must inevitably be a relatively small customer base and to compound that by self-evidently failing to acknowledge that consequence of the decision is not good commercial practice. It damages the reputation of the company.

Will it make any difference in the long run? Probably not. I doubt that any who have been upset by all this will not purchase future releases in consequence. But any loss of goodwill towards a small company can be corrosive and any commercial organization should seek to avoid or at least ameliorate such.
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